What procedures have been implemented to keep me safe during my visit?
The safety of our guests and staff is paramount to our reopening measures.
Before each shift, every member of staff working in the venue will be assessing their general health and isolating at home should they develop any Coronavirus symptoms.
Throughout the venue, hand sanitisation stations have been installed for your safety.
Our toilet facilities will be cleaned regularly throughout the day using antiviral cleaning products.
The auditorium will be cleaned between performances and on an increased basis, with contact surfaces being cleaned regularly using antiviral cleaning products.
We are opening the external doors between performances and during the interval to improve ventilation.
Will I have to wear a face covering?
Government guidelines do not require wearing a face covering, though you may of course wear one if you prefer.
I am vulnerable and have been shielding – should I come to the theatre?
We recommend anyone who has been shielding or feels vulnerable does not attend a performance unless they feel totally confident that it will not put their health at risk. This applies to audiences, and staff.
What should I do if I start feeling ill at the theatre?
If you start experiencing symptoms at a performance, please go home immediately and follow self-isolation guidance.
If I develop Coronavirus symptoms after attending the venue, who should I notify?
If you develop Coronavirus symptoms, you should self-isolate and get tested as quickly as possible.
Can I get a refund if I have been asked to isolate?
If you have been asked to isolate due to Coronavirus symptoms, please do not attend the theatre. You can email the Box Office at email@example.com to request a refund or exchange of tickets, depending on availability.